Who we are

Crusado is an online casino and sportsbook owned and operated by Rabocse SRL, a company registered under number 3-102-945295 SRL. We launched in 2026 and built the platform ourselves — Crusado is not a white-label product. Every part of the site, from the lobby to the account dashboard, runs on our own in-house system, which means we are directly responsible for how it works and how it is maintained.

We operate under a Costa Rica registration. That framework shapes how we conduct ourselves, and we take our obligations under it seriously.

Who the site is for

Crusado is built for adults who choose to gamble as a form of entertainment and want a site that does not get in the way. We support eleven interface languages and accept players from a wide range of countries, so we put real effort into making sure the experience is consistent regardless of where you are or what language you use. If something is unclear — a rule, a process, a balance — we want you to be able to find the answer quickly, which is why support is available around the clock via live chat and email.

We do not assume every player wants the same thing. Some people are here for slots, others for live tables or sports markets. We try to make sure the site works well for all of them without any one group being an afterthought.

How we handle player money

Player funds are kept separate from our own operating funds. This is not a legal requirement we have been pushed into — it is how we think a site should be run. If you have a balance on your account, that money is yours. Withdrawals are processed within 24 hours, and we charge no fees on either deposits or withdrawals. The minimum for both is €10. We think straightforward access to your own money is a basic expectation, not a feature.

Safer gambling

We build the site on the assumption that most people gamble without problems, but we also know that some do not. Because of that, safer gambling tools are part of the platform rather than something tucked away in a help section. You can set deposit limits, take a cooling-off period or close your account — these options are accessible from your account settings. We also make demo mode available on most slots so you can try a game without spending anything.

We do not market to people who have self-excluded or closed their accounts for responsible gambling reasons. If you contact us because you are concerned about your play, we will treat that conversation seriously and without pressure.

When something goes wrong

We expect things to go wrong occasionally — that is true of any platform. What matters to us is how we respond. If there is a technical fault, a payment delay or an error on our side, we aim to acknowledge it quickly, explain what happened and fix it. We do not think it is acceptable to go quiet when a problem is inconvenient for us. If you raise an issue and we get it wrong, tell us again — we would rather hear it a second time than have you walk away without a resolution.